Here’s the revised Privacy Policy page for Flamaze.com with contact details added at the end:

Privacy Policy

At Flamaze.com, your privacy is of utmost importance to us. We are dedicated to safeguarding your personal information and ensuring that it is managed in a secure and responsible manner. This Privacy Policy outlines how we gather, use, and share your personal and non-personal information when you interact with our website.

1. Information We Collect

Personal Information:
When you place an order or contact us, we collect personal details such as your name, email address, phone number, shipping and billing addresses, and payment information. This data is essential for processing your purchases, delivering your products, and offering customer support.

Non-Personal Information:
We also gather non-personal data, including your IP address, the type of browser you use, your operating system, and how you navigate our website. This information helps us improve your experience and evaluate our website’s performance.

Cookies:
Our site uses cookies to understand your preferences and track your browsing habits. Cookies are small files stored on your device that help us remember your preferences and tailor your experience on Flamaze.com. Please refer to our Cookie Policy for further details.

2. How We Use Your Information

Order Fulfillment:
We use your personal information to process and complete your orders, manage returns, and provide customer support.

Communication:
Your contact details allow us to keep you informed about your orders, share promotional offers, and send you updates related to Flamaze.com. You can opt out of receiving marketing communications at any time.

Service Enhancement:
Non-personal information is used to analyze our website’s performance, refine our services, and improve our marketing strategies.

Security:
We employ various security measures, including encryption, access controls, and routine security checks, to protect your personal information from unauthorized access or misuse.

3. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting obligations. Once the data is no longer needed, we securely delete or anonymize it.

4. Sharing Your Information

Third-Party Service Providers:
We may share your personal information with third-party providers who assist us with website operations, payment processing, product delivery, and marketing efforts. These providers are obligated to protect your data and comply with their privacy policies.

Legal Obligations:
We may disclose your personal information when required by law or to protect the rights, property, or safety of Flamaze.com, our customers, or others.

5. Your Data Rights

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to any inaccurate personal information.
  • Deletion: Request the deletion of your personal information, subject to legal obligations.
  • Portability: Request a copy of your personal information in a machine-readable format.
  • Objection: Object to certain types of data processing.

To exercise these rights, please contact us at support@flamaze.com.

6. Cookie Policy

Our website utilizes cookies to personalize your experience and improve our services. We use several types of cookies, including:

  • Essential Cookies: Necessary for the website’s basic functions.
  • Performance Cookies: Help us analyze how users interact with our site.
  • Functional Cookies: Remember your preferences to enhance your experience.

You can manage your cookie preferences through your browser settings or our Cookie Management Tool.

7. Data Transfers

If your personal information is transferred outside of your jurisdiction, we ensure that appropriate safeguards are in place to protect your data during the transfer.

8. Do Not Track

We respect “Do Not Track” (DNT) signals from your browser. If you have DNT enabled, we will not track your online activity on our website.

9. Compliance with COPPA

Flamaze.com does not knowingly collect personal information from children under 13 years old. If we discover that we have inadvertently collected such data, we will promptly delete it. For further inquiries, please contact us at support@flamaze.com.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. We encourage you to review this policy regularly to stay informed about our privacy practices.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us:

  • Email: support@flamaze.com
  • Phone: +1 505-528-6333
  • Address: 4405 Willow View Ln NW, Albuquerque, NM 87120
  • Customer Service Hours: Monday to Saturday, 8:00 AM to 5:00 PM